Refund policy

Return & Exchange Policy

All items are custom-made and are considered final sale. We do not offer refunds or accept returns.

Exchanges: Regular online items (excluding Bid Day Baskets) may be eligible for a size exchange, subject to availability. Customers must contact The Busy Bee and receive approval for an exchange within 7 days of delivery. Once an exchange is approved, the original item must be shipped back or dropped off to the carrier within 7 days of approval.

Customers are responsible for the cost of return shipping to The Busy Bee as well as shipping the replacement item back to them. Items must be unworn, unused, UNWASHED and in their original condition.

Bid Day Baskets: Bid Day Baskets are subject to a separate return policy, which can be found on the individual product page.

For questions about our return and exchange policy, please contact us at thebusybeearkansas@gmail.com.